BBK launches new digital banking channels
New and improved digital banking channels have been launched by the Bank of Bahrain and Kuwait (BBK).
“BBK Mobile Banking” and “BBK Online Banking” aim to offer customers a new, unique banking experience.
Both platforms provide a unified banking experience by combining new and existing services and replace the existing internet channel and mobile app.
BBK’s retail customers can do their banking and manage their finances through the new mobile banking app and online banking channel.
“We are proud to have taken the leap into the future of electronic banking by providing our customers with a seamless and enhanced user experience through the two new value-added channels,” said the general manager of the retail banking division. , Dr Adel Salem.
Some of the new services offered include an electronic payment service, “Express International Transfer”, powered by Mastercard; the possibility of transferring funds via a beneficiary mobile number via Fawri + and Fawri; and debit card services such as stopping and activating debit cards in real time, in addition to existing services such as account balance and statements, credit card bill payment and payment of Batelco and Zain invoices.
The new channels also have a built-in authenticator to add an additional layer of security when logging in and managing banking and financial services transactions.
The new mobile app can be downloaded from the App Store or Google Play.
Customers must register with their existing Customer ID and ePIN. Upon successful registration, they will need to enter a one-time password (OTP) which will be sent via SMS to the cell phone number registered with the bank for them to authenticate the registration process, giving them a additional security when banking online.
“The new BBK Mobile Banking and BBK Online Banking channels include existing and newly added services that allow our customers to conduct their banking transactions at their convenience,” added Dr. Salem.
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