How to Take a Business to the Top in Three Years
“I don’t necessarily think the fact that I’m a woman changes how I feel about being an elite leader in the industry. I think the most important thing in today’s environment is to boosting the culture and having empathy for your employees,” she said. “I’m never the smartest person in the room. I have a determination and I won’t love anyone else.
If there’s a secret sauce at NMB, it’s “corporate culture,” a term used so often these days that it’s all but lost its meaning, but it’s still true for Hall.
“A number of people may run their own mortgage company, but we are fortunate that our employees have chosen to do so with us. I know it’s a cliché and ‘culture’ is sometimes a statement on the wall outside, but the more you show you care about it, it leads to better customer service,” he said. she declared.
His formative years may have helped shape his outlook. Nevertheless, the ability to think on one’s feet and adapt to changing circumstances have always been highly desirable skills, perhaps now more than ever, given that the outlook for the housing market is less certain than they weren’t until the Federal Reserve announced its intention to raise interest rates this year and next.
“I don’t think we’re going to see 5% mortgage interest rates. It’s still relatively inexpensive to buy a home when you look at your comparison of what the rental markets are doing and the level of rents,” she said. “I also think people have saved a lot of money during the pandemic – they have more in their savings accounts now than they ever had.”