Ruoff Mortgage Selects ACES Quality Management & Control to Improve Enterprise-Wide Loan Quality Across Multiple Product Lines | national news
DENVER, Colo., June 29, 2022 (SEND2PRESS NEWSWIRE) — ACES Quality Management ® (ACES), the leading provider of enterprise quality management and control software for the financial services industry, announced that Ruoff Mortgage Company, Inc. (Ruoff Mortgage), a full-service residential mortgage lender, has selected its flagship ACES Quality Management & Control® Software audit platform to support the company’s quality control (QC) audits.
“By prioritizing compliance and loan quality, lenders can gain deeper business insights while staying ahead of ever-changing regulatory requirements. Given Ruoff Mortgage’s 70 locations in the Midwest, as well as its online reach in 45 states, there are a significant number of compliance grounds to cover,” said ACES CEO Trevor Gauthier. “Our technology enables lenders to ensure compliance at all levels while providing lenders with the flexibility to align our system to their unique needs and internal structure to improve internal reviews, communication and defect remediation. , with the overall goal of reducing risk and improving loan quality.”
Ruoff Mortgage chose ACES to help support its enterprise-wide quality assurance, quality control, and internal audit processes to track loan quality and effectively identify, communicate, and remediate and quickly the exceptions. Using ACES-managed questionnaires, action planning capabilities, and the ACES CONNECT communication portal, Ruoff Mortgage can seamlessly review 300 loans per month while communicating report results internally and reviewing its reporting procedures. quality control and assurance.
“ACES will significantly improve the accuracy of our audits and produce clear, easy-to-read reports in minutes,” said Diana Ringer, Compliance Manager at Ruoff Mortgage. “This will help increase productivity, efficiency and quality, while controlling overall costs.”
Ruoff Mortgage is a full-service residential mortgage company with over 70 retail locations and hails from 45 states through its online direct-to-consumer division. They have been recognized by several major industry publications such as the Scotsman Guide’s Top Mortgage Lenders list and Mortgage Executive magazine’s Top 100 Mortgage Companies in America and have been listed in the fastest growing companies of Inc. 5000 for nine consecutive years. Ruoff Mortgage has a 98.2% customer satisfaction rating, as compiled by CX leader, Customerville. For more information, visit www.ruoff.com.
About ACES Quality Management:
ACES Quality Management is the leading provider of enterprise quality management and control software for the financial services industry. The nation’s largest lenders, service providers and financial institutions rely on ACES Quality Management & Control® software to improve audit throughput and quality while controlling costs, including:
* 4 of the top 5 and over 50% of the top 50 independent mortgage lenders;
* 7 of the top 10 loan managers;
* 11 of the top 30 banks; and
* 1 of the top 3 credit unions in the United States.
Unlike other quality control platforms, only ACES provides Flexible Audit Technology®, which gives independent mortgage lenders and financial institutions the ability to easily manage and customize ACES to meet their business needs without having to relying on IT or other external resources. Using a customer-centric approach, ACES customers benefit from responsive support and access to our experts to maximize their investment. For more information, visit www.acesquality.com or call 1-800-858-1598.
NEWS SOURCE: ACES Quality Management
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